FAQ

App Connect

Check Installed SW Train Version:

MST2_EU_VW: Delphi (MIB2 Std)
MST2_EU_VW_PQ: Technisat/Preh (MIB2 Std)
MST2_EU_VW_ZR: Technisat/Preh (MIB2 Std)
MHI2_ER_VWG11: Harman (MIB2 High)
MHI2_ER_VWG13: Harman (MIB2.5 High)
MHI3: MIB3 Alpine
MOI3: MIB3 LG or Preh
MENT: MIB2 Entry
MH2p: pre MIB3
MHI2Q: MIB2 High
MHIG: MIB1 High
MHS2: MIB2 Delphi
MPR3: MIB3
MS2P: MIB2 Std
MSTD: MIB1 Std
MEN2: MIB2
MEN3: MIB3

To find your Installed SW Train Version,

For Audi MIB3:
Tap and hold top right corner of your screen with two fingers to go to red engineering menu, navigate to version information menu there.

For others use the shortcuts on keyboard as described here: https://vagupdate.com/blog/key-combinations-and-shortcuts-to-check-firmware-version

For VW MIB2 Press and hold menu button. Select "software update". You will see a screen below:


Yes PayPal and all major credit cards are accepted.

Firmware

If you install unofficial firmwares from unknown sources the answer is Yes. But if you buy from us the answer is no. Because we also register the update to dealer network. Firmware updates we provide are official updates and installing them has no effect to your warranty. For unofficial firmware updates you may read this blog post: Unofficial Firmware Updates May Void Your Warranty!

Check Installed SW Train Version:

MST2_EU_VW: Delphi (MIB2 Std)
MST2_EU_VW_PQ: Technisat/Preh (MIB2 Std)
MST2_EU_VW_ZR: Technisat/Preh (MIB2 Std)
MHI2_ER_VWG11: Harman (MIB2 High)
MHI2_ER_VWG13: Harman (MIB2.5 High)
MHI3: MIB3 Alpine
MOI3: MIB3 LG or Preh
MENT: MIB2 Entry
MH2p: pre MIB3
MHI2Q: MIB2 High
MHIG: MIB1 High
MHS2: MIB2 Delphi
MPR3: MIB3
MS2P: MIB2 Std
MSTD: MIB1 Std
MEN2: MIB2
MEN3: MIB3

To find your Installed SW Train Version,

For Audi MIB3:
Tap and hold top right corner of your screen with two fingers to go to red engineering menu, navigate to version information menu there.

For others use the shortcuts on keyboard as described here: https://vagupdate.com/blog/key-combinations-and-shortcuts-to-check-firmware-version

For VW MIB2 Press and hold menu button. Select "software update". You will see a screen below:


Unfortunately there is not any officially published changelog by manufacturers but according to our previous experience we can say that it has bug fixes, support for new bluetooth channels which comes with new smart phones, better voice command recognition, faster navigation route calculation, translate error fixes, faster smartphone connection for carplay/android auto and theme bug fixes. You can experience result when you use it.
If you ordered firmware update, You need to provide "Installed SW Train Version" and "Installed SW MU Version" informations to us.
To find it, press and hold menu button and select software update. You will see it at first row as you see in screenshot below.
You may send us this screenshot via email (orders[at]vagupdate.com).
Do not send images over whatsapp because it will not be recorded under your order and also images are unable to be downloaded after some time passed.
 
We are unable to send you download URL without checking this info.
You will get download URL within 1-3 hours after providing the required information.
 
If your MIB or MMI has a spesific version which is not very common it may take up to 24 hours to get your software from dealer network and upload for your download.
 

We save firmware update process to dealer network by your VIN to keep your warranty valid. Also the firmwares are dedicated to VIN number to keep all functions and setting same after the update. It is valid only for that VIN. So we need your VIN to prepare firmware for your infotainment system.

Yes you can do it on yourself. It is easy process.

Requirements:

  • Class 10 Exfat formatted empty SD card or USB Flash Memory. (We recommend SD card for MIB2 devices. Type-C USB flash memory is required for updating MIB3 devices) 
  • A computer to download and extract files into SD card or USB flash memory.
  • Enough charged car battery. (Installation takes 20-40 minutes depending on your SD card's or USB flash memory's read speed)
  • Manufacturer does not recommend running engine during update process but if it is certain that your car's battery will get empty, you may run engine during update process. (less risky)
  • Winrar Software: https://www.rarlab.com/download.htm

Installation:

  • Download firmware and extract it to desktop of your computer using winrar app.
  • Copy all contents in that folder into SD card's or USB flash memory's root folder.
    If it is MIB2, metainfo2.txt and other folders must be in root directory, not in a folder or archive. If it is MIB3 data and meta folders must be in root directory)
  • Insert SD card into infotainment system's SD1 slot or USB flash memory to car's USB port. (Do not use "only charge" ports)
  • For MIB2 devices, press and hold menu button. Select system update.
    For Audi MIB3 tap and hold top right corner of screen with two fingers.
    For MIB3 and other devices use shortcut shown here: https://vagupdate.com/blog/key-combinations-and-shortcuts-to-check-firmware-version
  • Go to system update menu, tap on start, show data source (usb or sd card) and update will be started.
  • Once completed it will ask you to connect diagnose device. Just tap on cancel button. System will be restarted and ready to use with the new firmware.

If you get any error or problem please let us know for assistance.

Ask us on Live Chat or send us a message here. You need to provide "Installed SW Train Version" and "Installed SW MU Version" informations to us.

To find it, use this tutorial: https://vagupdate.com/blog/key-combinations-and-shortcuts-to-check-firmware-version
You will see it at first row as you see in screenshot below:

No. You do not need any diagnostic tool or any software. Just an empty FAT32 formatted SD card or USB flash memory (for MIB3) and a computer.

That's all you need to update your infotainment system.

No. This is just an update. It will not activate any function. But will provide stability while using those functions. If you need function activation check this category: Function Activations

No, you cannot. Firmwares are dedicated to VIN number to keep all functions and setting same after the update. It is valid only for the purchased VIN.

If you install to another car, you may lose functions or completely brick the infotainment unit. And this is no covered by your warranty.

Yes PayPal and all major credit cards are accepted.

No, you can't. MIB is hardware. To make an upgrade from MIB1 to MIB2 or MIB2 to MIB3. You need to change your hardware.

You can perform firmware updates only for your existing hardware. For example, you cannot install MIB3 firmware on MIB2 device.

Full Link

Check Installed SW Train Version:

MST2_EU_VW: Delphi (MIB2 Std)
MST2_EU_VW_PQ: Technisat/Preh (MIB2 Std)
MST2_EU_VW_ZR: Technisat/Preh (MIB2 Std)
MHI2_ER_VWG11: Harman (MIB2 High)
MHI2_ER_VWG13: Harman (MIB2.5 High)
MHI3: MIB3 Alpine
MOI3: MIB3 LG or Preh
MENT: MIB2 Entry
MH2p: pre MIB3
MHI2Q: MIB2 High
MHIG: MIB1 High
MHS2: MIB2 Delphi
MPR3: MIB3
MS2P: MIB2 Std
MSTD: MIB1 Std
MEN2: MIB2
MEN3: MIB3

To find your Installed SW Train Version,

For Audi MIB3:
Tap and hold top right corner of your screen with two fingers to go to red engineering menu, navigate to version information menu there.

For others use the shortcuts on keyboard as described here: https://vagupdate.com/blog/key-combinations-and-shortcuts-to-check-firmware-version

For VW MIB2 Press and hold menu button. Select "software update". You will see a screen below:


Yes PayPal and all major credit cards are accepted.

GeKo/GRP Account

Yes you can only if you use PKI cards on that computer.
  • You must have the Offboard Diagnostic Information System software installed.
    For GRP accounts you need at least Odis Service 24.1 and Odis Engineering 18
  • For ElsaPro you need to login at http://portal.cpn.vwg
  • If you are working outside of dealer network, you need to have valid GeKo VPN subscription to access CPN portal. We provide VPN for free for the first month only.
  • GRP accounts do not need VPN service. It is working over internet.
  • VPN is not required for ODIS software. ODIS may connect to dealer network via internet.
GeKo (security and component protection), GRP (Group Retail Portal) is a feature, which is available to users with the online connection of the Offboard Diagnostic Information System diagnostic software and allows teaching of engine immobiliser components (e.g. instrument clusters, engine control unit), keys and component protection (e.g. air conditioner, navigation, etc.) of the vehicle.
We send by DHL express or Standard shipping. Delivery takes 1-5 days for DHL Express, and 10-20 days for standard shipping.
Yes. PKI cards and readers required for authorization will be sent to your address.
Yes. You will receive an application form and your order is subject to approval by main dealer. GeKo/GRP accounts are only available for workshops registered in USA for now. We will open this service to other countries soon.
Yes you can. It will be a dedicated account for you and you will have full control over your account.
The account you receive is unique and only for your usage.
No. GeKo accounts are only for your usage and cannot be shared with third parties. If we detect unusual logins from different IP addresses we may block your access. This violates our General Terms of Business and you will be unable to get any refund.
Your subscription will not be renewed automatically and your server access will be restricted. You need to order this service again.

Yes you an use elsapro with full features below:

 

  • Vehicle-specific documents 
  • Repair manuals 
  • Circuit diagrams 
  • Emission test 
  • Proper maintenance 
  • Digital service schedule 
  • Maintenance charts 
  • Technical servicing manual
  • Bodywork repairs 
  • Work items Individual vehicle information 
  • Repair information in PDF format
  • Print into PDF or Paper
Yes it is. But there is one default language depends on the origin of the GeKo account. So default language can be German, Spanish, English, Turkish or Chineese but you can easily change language in ElsaPro header menu and use it in your native language.
Yes PayPal and all major credit cards are accepted.

GeKo/GRP One Time Login

GeKo (security and component protection), GRP (Group Retail Portal) is a feature, which is available to users with the online connection of the Offboard Diagnostic Information System diagnostic software and allows teaching of engine immobiliser components (e.g. instrument clusters, engine control unit), keys and component protection (e.g. air conditioner, navigation, etc.) of the vehicle.

This service will allow you to enter GeKo/GRP login for one time. If there is not connection issue there will not be another login. In case of connection problem we login again until connection is established. If the tasks fails due to a problem with car or installed control unit you need to order another login. So please make sure that all conditions are good to go.

Yes PayPal and all major credit cards are accepted.

Hardwares

We send by DHL express or Standard shipping. Delivery takes 1-5 days for DHL Express, and 10-20 days for standard shipping.

Infotainment Unit

We send by DHL express or Standard shipping. Delivery takes 1-5 days for DHL Express, and 10-20 days for standard shipping.
Yes it is. There is no component protection and all functions are enabled.

No you do not. But if your car has extra functions like adaptive cruise control, lane assistant, front assist, traffic sign recognition, wilreless phone charging, reverse camera etc. you  need to change coding in unit to fit your needs. In this case, we provide free assistance. 
VCDS, OBD Eleven, VCP or ODIS VAS5054 is needed to adap the unit.

Yes you can. It is free, unlocked and plug&play. Works in any MQB car.

Yes we do. All hardwares we offer here have 1 year limited warranty. Software issues can be fixed remotely.

Product change is available in case of any hardware failure. Damages and unauthorized software modifications not covered by our limited warranty.

Yes PayPal and all major credit cards are accepted.

Retrofit

Coding is done by means of the supplied dongle or by our team remotely. Some items does not include remote support but we provide sampel coding and you can code it using that sample coding by VCDS, VCP, ODIS or OBDeleven device.
We send by DHL express or Standard shipping. Delivery takes 1-5 days for DHL Express, and 10-20 days for standard shipping.

VAG Flash Data Server

No there is not. You may download any file anytime you want. But please note that the server is not for local backup purposes. We may suspend your account if we detect unusual traffic on your account.
You need to search flash file by part number. It will show you all results for all brands. You may download suitible one and use it.
You can download one by one or select files and download in zip file or separately.
It is being updated when the new files are added by manufacturers. Usually 1-2 times in a month. We always keep all data up to date.

You may login to server and search by part number:

Demo Account (Download function is disabled)

Server: https://www.vagserver.com

User: demo

Pass: demo

No. This is just a server access to search & download all available flash files. You need VCP or VAS5054 / VAS6154 (Odis Engineering) diagnostic tools & softwares to flash control units
Your subscription will not be renewed automatically and your server access will be restricted. You need to order this service again.
You may not be able to find your current firmware version's flash file. If it does not exist in server it means it is not published. You may use a newer one or another compatible one for your control unit. Some versions are discontinued and new files are being used for those control units. You may contact us to request needed file from manufacturer.

No. We provide demo account to login to server and check if the required file is in server or not before purchasing a subscription. So you can know that if the file you are looking for is in server or not before buying a subscriptipn.

Yes PayPal and all major credit cards are accepted.

VAS Diagnostic Tools

We send by DHL express or Standard shipping. Delivery takes 1-5 days for DHL Express, and 10-20 days for standard shipping.
VAS5054 and VAS6154 diagnostic tools are called "VEHICLE COMMUNICATION INTERFACE (VCI)". They are official diagnose interface used with ODIS service and ODIS engineering softwares. It is required to connect car if you are using one of these softwares.

We send ODIS software with it but do not provide installation support unless you purchase ODIS Service software on our website.

Additionally you may purchase ODIS Engineering for remote installation support.

Yes it works on Windows 10 and Windows 11. VAS5054 device needs correct drivers and plugins for ODIS software. VAS6154 device works without any additional driver or plugin.
Yes PayPal and all major credit cards are accepted.

Elsa Online Workshop Manual

Yes. The server has all the data for all produced cars by VAG up to today. (2025)
Yes. You can download a sample PDF file here:
VW EOS circuit diagram: DOWNLOAD
The data in server is sorted by model name and year. Just browse the server or search for your model name.
No. You may download/print any data you want. All information will be downloaded as PDF file.
Yes PayPal and all major credit cards are accepted.